Bedside Manners

To the nurse I witnessed being incredibly rude to your patient and other
professionals there on behalf of a patient. You yelled, "This is
unbelievable!" at one of them, and to another you said with great
attitude, "You didn't talk to ME on the phone". I want you to know I was
not impressed. You gave a bad name to your institution, and you certainly
made me never want to bring my children to your hospital. I understand
being a nurse is not an easy profession, and you have goals which you need
to accomplish. However, in the future I hope you remember no one is at a
hospital at 1am because they want to be. Not only are these people your
customers, but they are probably in a very stressful situation of their
own. Your attitude is not appreciated.